Krafty Credit Solutions is required by law to inform our clients of our policies regarding privacy of customer information. Therefore we are providing you with a copy of this policy. Krafty Credit Solutions collects private personal information about you that is provided by you or obtained by us on your behalf with the information you provide to us.  We do not and will not disclose our client’s private (non-public) personal information obtained in our process to any third party, except as required by law. No third party will obtain information about you from Krafty Credit Solutions without your written consent.


Krafty Credit Solutions retains records relating to professional services that we provide so that we are able to assist you with your needs. To safeguard your personal information, we maintain physical, electronic and procedural methods that comply with our professional standards.


Protecting your privacy is extremely important to us. We strive to keep your personal information confidential. By ensuring that you are aware of and understand our policy, we can provide you with better service. Please take a moment to read the following policy to learn how we handle your personal information.


We collect personal information to enroll you in our service. The information we require is the absolute minimum necessary. We use your personal information to provide you with superior customer service and to communicate with you regarding your case. In addition, we use your personal information to keep you up to date on the latest service announcements, feature updates, special offers, and other information we think you would like to hear about. From time to time, we may also use your personal information to contact you to participate in a market research survey, so that we can gauge client satisfaction and improve our service further.


We collect information about you at the time you sign up for our service, and then we enter your information from your credit report into our database. When we disclose personal information, because the ability to communicate with our clients during any part of the credit recovery process is absolutely essential, your personal information may be shared with our employees. They will protect your personal information in accordance with our Customer Privacy Policy. We will not share your personal contact information with other companies unless you specify otherwise.


We work with other companies that help us provide our services to you, and we may provide your personal information to these companies. For example, should we need to forward written documents to you we give shipping companies this information so they can deliver more efficiently? The information they receive is for shipping and delivery purposes only, and we require that the companies safeguard your personal information in accordance with our policies.


We safeguard the security of the data you send us with physical, electronic, and managerial procedures. We urge you to take every precaution to protect your personal data when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser. If you have any questions, please contact us at 855-203-5702, because your privacy and our professional ethics are most important to us.